Showing posts with label rental. Show all posts
Showing posts with label rental. Show all posts

Wednesday, July 18, 2018

Test Drive: 2017 Nissan Maxima SV

We arrived at Dulles early in the evening on a Friday. The Emerald Aisle selection was slim pickings, especially if we wanted a car with reasonable cargo space that was not a crossover of some kind. The thought occurred to me to ask for something particular, but I eventually settled on the one car in the line-up I had not driven yet, the loan Nissan Maxima. With its legacy of being the 4-door sports car (4DSC as the marketing mavens at Nissan called it back in the day), the current Maxima has an awful lot of history to live up to, especially considering that the last one I drove back in the early 2000s seriously failed to live up to expectations.

Tuesday, December 19, 2017

Test Drive: 2017 Hyundai Elantra SEL

A few months ago, I wrote about how crowded the mid-size luxury sedan class was when I reviewed the Alfa Romeo Giulia. If you really want to talk about "overcrowded," take a look at the compact sedan class. Every single large volume manufacturer has a competing vehicle in this class (except for Chrysler, who abandoned that market - Ed.), so the number of choices can be...overwhelming, to say the least. There are a few standouts in this class though: the VW Golf, the Honda Civic, the Mazda 3, and the Ford Focus, to name a few. Hyundai's Elantra usually ranks relatively well when compared to other compact sedans, but just doesn't seem to sell quite as well. Heading out to Baltimore during Veteran's day weekend, I needed a rental car, and decided on an Elantra, as it was the most appealing vehicle available at National's "Emerald Aisle" lot at Baltimore/Washington International. Let's see if I can figure out why the Elantra ranks well in reviews, but lags its competition in sales.


Tuesday, August 29, 2017

Test Drive: 2017 Audi A4 Premium

Audi's reputation has been dragged through the mud of late due to the whole "diesel-gate" scandal. Even so, Audi's have always been nicely designed and well-appointed cars and the latest A4 is no exception. With a trip to New York that necessitated renting a car from the city, I opted to take advantage of one of the benefits of my Chase Sapphire Reserve card and booked a car through Silvercar for the weekend. Having only spent a little time with the last iteration of the A4, I was looking forward to having the opportunity to get a little quality time with this latest version.

Tuesday, August 22, 2017

Test Drive: 2017 Mazda6 Touring

On the second leg of my recent business trip, I arrived late in the day and found myself waiting in line at the rental car counter as several passengers who seem to have never rented a car before inquired about every possible question for every possible scenario known to man. Nearly twenty minutes later, I finally sidle up to the counter and am handed the keys to a surprising selection, the Mazda6. Even though it took my 20 minutes before I was handed the keys, I was in the car and on the road in a matter of minutes. This is why I hate renting in places that do not have Emerald Aisle or its equivalent with other rental companies. Being able to pick my own car and drive away within minutes of exiting the plane is something you don't truly appreciate until you can't do it.

Tuesday, August 15, 2017

Test Drive: 2017 Hyundai Sonata SE


Let me start by saying that I cannot understand why rental car companies think Nissan products are acceptable as "upgrades" to reservations. I say that because for this trip, when I arrived at the Avis rental car counter, they cheerily told me that I had received a free upgrade to a Nissan Altima, to which I promptly replied, "Do you have anything else?" What I got was a relatively new Hyundai Sonata, which I promptly accepted. Yes, I have a personal aversion to Nissan products after having a number of not great (read downright awful) experiences with them, but more importantly, I find the quality of Nissan's interiors and the mechanical drone of their CVT transmissions among the most mind-numbingly retched experiences ever conceived by a modern automaker. You know it is bad when I am happy to accept the barely beyond entry level option from a different automaker just to avoid having to suffer in a Nissan. But enough about my disdain for them, and on to the Hyundai Sonata that I spent several hundred miles with.

Tuesday, August 8, 2017

Test Drive: 2017 Ford Fusion Titanium

Among mid-size sedans, Ford's Fusion has always been one of our more favored choices. When renting cars, I tend to steer away from any Nissan, Toyota, and Dodge products while Hyundai and Ford tend to find themselves at the top of my list. So on the second leg of our all-Ford weekend (click here to read part one), I was pleased to be able to snag an almost brand new Ford Fusion Titanium for my time in the DC Metro area. Once again, National's Emerald Club program proves why it is my favorite option when renting from an airport. After grabbing the keys and tossing our luggage in the spacious trunk, we headed out for our weekend in our old stomping grounds.

Tuesday, July 4, 2017

Test Drive: 2016 Ford Mustang EcoBoost

There is always a moment of nervousness when I get off the plane and am making my way to the rental car center. Even though I am using National, which is one of my favorite rental agencies, the selection of cars available in their Emerald Aisle at various airports is oftentimes a serious toss-up. I could end up with a great car, but I have also been saddled with a few duds from time to time. The day and time of arrival really can make a difference and sometimes, the best time to show up is when there are the fewest cars available because that means a greater likelihood of a free upgrade. As we got off the plane at Logan, I was silently hoping we would score something fun for our time in Boston.

Luckily, it would seem that I was worrying for nothing. When we got to the structure, the selection was gloriously thin, leaving a handful of SUVs, minivans, and, surprisingly, a pick-up truck or two. Tucked away in a corner, hiding behind a column, was a jet black Mustang covertible. I looked over at my wife to see if she was okay with the choice and got a nod of approval. Excellent!

Friday, April 8, 2016

Short Term Test: 2016 Dodge Challenger SXT

I sometimes wonder if there is a target on the back of my car. In the almost six years I have owned my car, it has been rear ended a total of three times. At this rate, the insurance company might start thinking I am trying to scam them or something. The most recent accident happened while shuffling home during rush hour traffic on the southbound 405 freeway. Unfortunately, the damage was pretty bad, which meant that my car would be sitting in a body shop for a few days while I would be driving around in some sort of rental car. And so, after leaving my S2000 at the insurance approved body shop, I was shuttled off to the local Enterprise branch to find out what my $35 per day rental coverage would get me.

Friday, June 26, 2015

2014 Mazda Miata PRHT

In the automotive enthusiast world, there is a joke that "Miata is always the answer." It is one of those things that is usually spoken half jokingly and half seriously because the Miata is truly one of those gems of a car that is capable of so much and is one of the rawest driving experiences that we can get at an affordable price. As a former Miata owner, I have a serious love affair with how the little roadster drives. The NB generation 10th Anniversary Edition that was our only car for nearly a three year period was absolutely one of the funnest cars to own and I had many an adventure in that car because of how easy and fun it was to drive. Unfortunately, the confluence of a pricey repair and a pending relocation to a much snowier climate forced our hand and we ended up parting ways with the beloved roadster in the summer before we moved to Boston.

I continue to miss that car dearly so when someone rear-ended our Focus Electric and the car needed to be in the shop for a week, the other party's insurance company offered to pay for a rental car for the duration of the repair. While I was at the rental car office, examining their available stock, the presence of an NC generation Miata with the power retractable hard top (PRHT) was rather conspicuously catching my attention. A bit of prodding around at the other cars available and some shrewd negotiation later, I was seated in the Miata and dropping the top.

Wednesday, June 24, 2015

Test Drive: 2015 Chevrolet Camaro V6 Convertible

The latest generation of the Chevrolet Camaro has been one of those cars that, to me at least, looks pretty interesting, but I have never felt the urge to drive. While planning a trip to visit some friends and their toddler in Northern California, I stumbled upon a rental car deal using my AAA membership that was too good to pass up. When I left the Enterprise desk at the airport, I ended up driving off with a bright red, 2015 Chevrolet Camaro V6 convertible...for $35 a day. Considering that it was only a mere $3 more per day than whatever crappy sub-compact car I was originally going to get, I definitely call this a worthy upgrade.

Monday, June 22, 2015

Story Time: Bad times with rental cars

If you travel at all, renting a car is one of those things that is pretty much unavoidable. It is possible to have great experiences, especially when by the luck of the draw you end up with a free upgrade or the rental agency makes an error in your favor. But today, we are not going to talk about those fleeting good times. Instead, we are going to share some of our rental car horror stories. I, in particular, have had some seriously back rental car experiences, ranging from terrible service to horrible cars to unplanned incidents that resulted in hours of delays. After the jump, I am going to share a few of my own worst experiences and would love to hear in the comments about some of yours.


Wednesday, June 4, 2014

Road Trip: National Harbor to Richmond, VA

The day was already off to a less than auspicious start. My flight into National Airport, just outside of DC, had gone smoothly enough despite being a bit late. The shuttle to National Harbor was uneventful enough, despite requiring a much longer wait than originally expected. Things started to come apart at the seams, however, when I stopped at the Hertz rental car counter in the hotel to pick up the car I had reserved. Apparently, they had a few cars that were delayed in coming back and despite the fact that I had a reservation to pick up the car at 3:30PM, the earliest a car would be available would be 6PM. Since I was expected to be in Richmond, about 2 hours away, for dinner, that just wasn't going to cut it. Throw in some surly service from an overwhelmed counter rep and my patience was wearing thin. Figuring that the airport location would have more cars, I called for a shuttle and headed back to the airport.

Arriving at the airport location, I headed for the Hertz counter. The large number of people sitting around waiting should have been a clue, but I was hoping for the best. I approached the counter and as the guy pulled up my reservation on the computer, it was looking like things would finally be going my way. We went through nearly the entire process before the rep at the counter informed me, with an air of "sucks to be you," that there was a 90-minute wait for a car. Running out of time, I gave the rep a piece of my mind, in no uncertain terms, before canceling my reservation. Taking a step back, head full of steam, I looked down the row of rental car counters and picked out Budget, mostly because there was absolutely no one in line. Before I even began the process, I asked the counter rep if they had cars available immediately and he assured me that he did, although they only had coupes left: one Mustang and one Camaro. Before deciding, I inquired as to whether the cars were V6 or V8 versions - the Mustang was six-cylinder, but the Camaro was an SS with the V8. Jackpot!

Friday, April 18, 2014

Guest Post: 2014 Ford Fusion Titanium

West Brother's fiancee received a 2014 Ford Fusion Titanium as a replacement rental after two horrible days with the marijuana smell filled 2013 Toyota Camry SE she initially received from Enterprise. What follows is her review of the car. If you too would like to contribute an article, just contact us.

Before reading my review on the Ford Fusion Titanium, you must understand a few things about my experience with cars. I have always been partial to Honda due to their reliability, practicality, and resale value, therefore I never considered an American car as an option. I am also definitely NOT a car enthusiast and will roll my eyes at my fiance when his gaze wanders away from me to a car (at least it’s not another woman). Then, I came across the Ford Fusion Titanium after a minor car accident. While my car was in the shop, I was given a black Ford Fusion Titanium by Enterprise to get around town. 

Wednesday, April 16, 2014

Test Drive: 2014 Nissan Sentra SV

So after getting my S2000 back from the body shop for just a little over a week, some idiot adjusting his seat at a stop light stepped on the gas and rear ended my car. With my S2000 back in the body shop, I yet again needed a rental car to get me to and from work. Luckily, the local Enterprise by my residence was not going to charge me an arm and a leg to rent a car for two days (compared to the locations near LAX), so I went ahead and rented a car from there. Boy was I in for a horrible time.

As of late, Nissan has gotten into the game of building dull, boring, lifeless vehicles, but try to pass them off as fun and exciting in their television advertisements. Frankly, the only two Nissan branded vehicles that seem like they would actually be any fun to drive are the GT-R and the 370Z, one of which is a super car, and the other a sports car. What happened to building a people mover that is actually still fun and engaging to drive? Unfortunately, Nissan had thrown the formula for building a fun and engaging sedan out the window a long time ago.

If my original review of the Nissan Versa Note SV a few months back was any indication, I should have went into the test drive of the 2014 Nissan Sentra SV with very low expectations. And although I already went into the Enterprise Rent-A-Car lot with my expectations near rock bottom, I can honestly say that a new low bar has been set.

Tuesday, April 1, 2014

THE BEST CAR EVER! 2013 Toyota Camry SE

Look at that sexy beast...so sexy
Have you ever driven a car that makes you think, "This is the best car I have ever driven in my life, yo!" Well, I've got two words and two letters for you: TOYOTA, CAMRY, S, E. Boom! This car is so awesome, they should have added an X and Y to the end of the name and called it the Camry SEXY.

I have to admit, when my fiancee first brought this car back from the Enterprise lot, I thought, "nah, bro, this car is gonna be whack." After spending a few hours with it though, I'm all like, "dude...this car makes me feel super mellow." So here's my review of the 2013 Toyota Camry SE(XY).

Wednesday, March 5, 2014

Consumer Advice: Silvercar

Silvercar's garage near LAX
At some point in time, we have all had to rent a car from a car rental company. For the most part, people generally rent from one of the major national car rental chains like Hertz, Enterprise or Avis. Unless you sign up for one of their memberships, getting a car from one of these chains can be a gigantic pain. Long lines, lots of questions, sometimes unruly customer service, and let us also not forget that sometimes the car you reserve is not even available when you show up. And what are you supposed to do when you arrive at the rental counter after hours? At least at LAX, unless you are a Hertz customer, you are basically out of luck. Even if you are a Hertz customer, assuming you do not have their gold membership, you are stuck using one of their automated kiosks that can take up to 30 to 40 minutes just to get a car. Is there a car rental company out there that does away with the long lines, paperwork, and overall ridiculousness of renting a car from one of the major chains? Enter Silvercar.

Tuesday, December 17, 2013

Road Trip: Seattle to Portland

Upon touching down at SEATAC, my preconceptions about Seattle seemed like they were going to be shattered. The sun shone brightly in the sky and a warm breeze ran through my hair as I exited the terminal. Clouds were visible on the horizon, but none were dark enough to indicate rain. Hopping on the rental car shuttle, I was looking forward to my first trip ever to Seattle, keeping my fingers crossed that I would be able to find a suitable vehicle to accompany me for the trip. My stay was to be brief - a client meeting that afternoon, some time on my own, capped off with a drive from Seattle to Portland, OR where I would be staying for the night. All in all, the trip would be two solid days of hours spent on the road, although luckily I would be able to connect with a friendly face in Portland for lunch before departing from PDX on a flight home.

Arriving at the rental car facility, I skipped the counter (thank you National Car Rental for your Emerald Aisle program) and headed straight down to the cars to scout out my options. Having just recently driven a Ford Fusion, I decided to skip those, which eliminated about a dozen cars. Next car I came across was a Dodge Stratus - pass! Behind me, the horde of people that had been on the rental car shuttle with me had started to make their way down to the cars and I knew I would have to pick soon or be stuck with the dregs. Continuing down the aisle, I finally came across a wine red Hyundai Sonata. Winner! I quickly placed my luggage in the trunk and got settled in, seat adjusted, phone synced, and ready to go.

Thursday, September 19, 2013

Test Drive: 2014 Nissan Versa Note SV

Update: See how the Versa Note performed against the competition in our Subcompact Showdown.

MSRP: $15,990
As Tested Price: $16,780

I admit, I was never a fan of the Nissan Versa. Though I have never actually driven one, I have always found the car to look incredibly dull. Finding them all over rental car lots made me want to drive one less since it was pretty clear that the Versa had been relegated to el cheapo rental car status. Now that the Versa has been completely redesigned, Nissan has been working hard to shed the old Versa's "rental car regular" image by giving the hatchback version an additional name, as well as marketing it as a hip and fun vehicle. Marketing gimmicks aside, can the Versa Note change my opinion of the Versa name, and become a car my fiancee would have considered had it been around over two years ago?

Tuesday, July 16, 2013

News: Hertz expands rental of performance and exotic cars

An original Mustang GT350H, part of the Hertz
Rent-a-Racer program of the 1960's.
Once upon a time, the American enthusiast was able to go to his or her local Hertz rental counter and indulge themselves with the rental of a Carroll Shelby tuned Mustang GT350H. Some customers were purported to have taken the cars and actually gone to the race track or drag strip. Others claimed to have taken the motor out of the Hertz Shelby to install in their personal race car for the day, returning the mill to the rental car before dropping it back off at their rental car location. People came up with all sorts of creative ways to enjoy the cars and it was genuinely a golden age for enthusiasts. By offering this on-of-a-kind Rent-a-Racer program, Hertz generated a great deal of loyalty among enthusiasts. However, while the program was a success for customer loyalty, the cost to maintain the high performance fleet became excessive and eventually, Hertz did away with the program entirely.

Fast forward to 2013 where Hertz is back with a selection of high performance and exotic cars available for rent through the Hertz website. The list of models is quite extensive with options ranging from the Ford Mustang GT and Chevy Camaro to exotics like the Audi R8, Mercedes SLS AMG, and even a Tesla Model S. The cost varies greatly depending on the model of car, but something like a Porsche Boxster can be had for a not totally unreasonable $395/day. The only real restriction is that only 75 miles are included with the rental with additional mileage available at a fixed rate per mile. Other normal rental car rules and policies apply, but it is an opportunity to get behind the wheel of an otherwise less attainable vehicle for the average enthusiast.

Read more about the program after the break.

Sunday, March 10, 2013

Editorial: Rental cars and the improving automotive industry

My job involves quite a bit of travel, resulting in my spending a fair amount of quality time with a wide variety of rental cars. In many ways, I always felt that the rental car industry is a pretty good indicator of the state of the entire automotive industry in the United States - as the automotive industry improves quality standards across the board, the change would be reflected in the rental cars that are available to the public. In recent years, I had begun come to terms that rentals cars had demonstrated a remarkable improvement with even the poorest quality cars showing a marked increase in drivability, material quality, and overall feel.

Image courtesy of Newcars.com
Then, a few weeks ago, I picked up a rental car at the Cincinnati-Northern Kentucky airport that left me a bit dumbfounded. The car in question was a 2012 Nissan Sentra in about as base a trim level as was possible. I have driven a number of competitors to the Sentra in recent years and nearly every one of them has been a relatively pleasant experience, feeling well sorted if price appropriate. Nissan, however, clearly did not get the memo. I simply have not had such a miserable experience in a rental car in a very long time; so long that I had completely forgotten just how bad a crappy car can be.